Recruitment Process

Recruitment at Youth Horizons | Kia Puāwai

We know that it can be a daunting time when you're on the hunt for a new career opportunity. So, we want to give you an idea of how we do recruitment at Youth Horizons | Kia Puāwai, to help you prepare and know what to expect during the process.

Once you find a role you like the sound of that suits your qualifications and experience, hit the Apply Now button! Complete the application process and wait to hear from us. The process may also include a phone interview, vetting, an invitation to an in-person (or online meeting, pending Covid-19 alert levels), and a follow-up interview.

What questions might I be asked in a phone interview or kanohi ki te kanohi (face-to-face) or online interview?

At Youth Horizons | Kia Puāwai, we conduct behavioural-based interviews. Behavioural interviews assess you based on your past behaviour in the workplace, and the questions generally start with, “Can you give us an example when…?”

Interview preparation tips

Here are some important tips to consider when preparing for your interview:

  • Study the position description to understand the tasks and behaviours for the position.
  • Learn about Youth Horizons | Kia Puāwai and our values. We are on a bi-cultural journey and please read here what bi-cultural means at Youth Horizons | Kia Puāwai.
  • Keep your answers under two minutes.
  • Think of relevant examples from your job history.
  • Practice your interview responses aloud.
  • Use the STAR method to structure your response.
    • This is a technique that helps you structure your response to behavioural interview questions. Using this method, you create a deliberate story that your interviewer can easily follow. Here’s how it works:

      • Situation: What is the context of your example? In setting the situation, you are telling your listener when or where this event took place.

      • Task: What was your role in this situation? What task did you have?

      • Action: What actions did you take?

      • Result: What did your actions lead to? What result did you get?

Vetting? What's that?

You may be asked to complete a vetting form so that we can do some checks to make sure that you are suitable to work in the role you have applied with - especially if the role is working with tamariki or rangatahi. 

If you have any other questions about our recruitment process, please contact

To check out our current vacancies, click here.